We are looking for a Support Engineer with experience in cloud platforms
Inswitch engineering is a medium-sized team, completely remote and highly productive. We are focused on North American time zones, so we can collaborate during the business day.
We move quickly: we send the code several times a day. We believe in introducing new features to customers and iteratively improving as we learn what works and what doesn't.
We Collaborate: Each of us brings unique experiences and skills to the table. Working together to share that knowledge benefits the entire team and helps us produce the best results for our clients.
We value product over process - we want the team to have the time and focus to solve complex challenges.
Our application is hosted on Amazon Web Services and is designed with EKS for reproducibility and scalability. Based on multitenant microservices built on Node.js, GO, Erlang and Kotlin.
We embrace new technologies that help us deliver a lovely product, but we are also mindful of the maintenance overhead that comes with a new library or platform. We solve the problems that come our way instead of prematurely optimizing them to address problems that may never materialize.
Your work at Inswitch
Support Reliability Engineers at Inswitch ensure that the platform remains stable, reliable, and secure for the world's largest and most innovative companies. You will support product developers, and customers and consult with product developers whenever there is a performance or scalability concern.
Day to day, this will look like this:
Grow with us!
Everyone deserves to reach their full potential. We know that when we do important work with people we care about in a high-growth environment, we feel engaged and alive. And our goal is to help you do just that.
We Hope You Have
Inswitch has +50 live deployments in more than 40 countries globally, and we're just getting started.
Our clients include telcos, banks, lenders, retailers, gig economy platforms, marketplaces, e-commerce.
We understand nothing ensures our customers' success more than a happy team, so Inswitch is built on a culture of trust and a sense of ownership in everything we do.
Inswitch proactively takes the initiative to improve the industry for the better.
If you are thrilled by the opportunity to join our team on its unique mission - we need to talk and will be excited to hear from you!