To ensure getting the most of our solutions and leverage their advantages, we offer diverse professional support services. IN Switch managed services will help our customers to achieve commercial success.

24*7 Support

IN Switch offers a support service that, according to the customer’s needs, and the contractual conditions, can be remote and/or on-site. IN Switch’s Support Service provides:
24x7 on-line assistance
Qualified engineers for fast issue’s resolution
Software updates installation
Support assistance through agreed means


Operation & Maintenance Service offered by IN Switch has the main purpose of supervising the production platform directly by our specialized support team. The platform is monitored in operation to guarantee the correct functionalities and performance. With O&M Services our customers get:
Particular monitoring requested by customer.
Real time reports of the operation of the platform

Since January 2011

All support procedures are UNIT-ISO 9001 certified.

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