CASE STUDY

‍SERVICES IMPLEMENTED:

• Core Banking & Digital Wallets – Management of digital accounts for riders, with real-time fund crediting.

• ‍Payments & Payouts Orchestration – Global coverage of payment methods and automated fund disbursement.

• Card Issuing – Issuance of prepaid cards for operational purchases made by delivery personnel.

‍

• ‍Compliance & Fraud Prevention – KYC/KYB validations and anti-fraud monitoring.

CONTEXT AND CHALLENGE

Delivery platforms face the need to make real-time payments to their delivery personnel, who depend on immediate income. Furthermore, the lack of financial inclusion limits access to formal banking services, forcing the use of informal and costly payment methods. The frequency of small payments increases operational costs, especially when scaling to multiple countries with different regulatory frameworks and payment systems.

OUR SOLUTIONS‍

Inswitch provides a comprehensive solution for on-demand delivery platforms, allowing them to operate in multiple markets with a single integration and contract. Core banking functionalities and prepaid card issuance were implemented to facilitate product purchases by delivery personnel. Additionally, the API-based infrastructure allows payment schemes to be adapted at a local level, reducing costs and promoting financial inclusion.

RESULTS AND BENEFITS

• Reduction of funding times for delivery personnel.
• Acceleration of time-to-market in new markets.
• Optimization of costs for small and frequent payments.
• Greater operational control with customized cards for specific use.

CONCLUSION AND FUTURE‍

With a modular and scalable solution, Inswitch allows delivery platforms to efficiently integrate payments, funding, and issuing, improving the worker's experience and enabling global operations adapted to local markets.

‍

‍

‍

‍

‍