FAQs
1. How is a Virtual Account different from a traditional bank account or a standard payment processor?
A traditional bank account centralizes funds but cannot automatically identify the origin of each payment. A standard payment processor confirms that money arrived, but not who sent it or for which specific transaction. Our Virtual Accounts assign a unique identifier per payer or transaction, built on proprietary core banking infrastructure, enabling configurable validation rules, real-time automated reconciliation, and granular visibility, all from a single platform.
2. Do funds get fragmented across multiple virtual accounts?
No. Virtual Accounts are logical identifiers, not separate physical accounts. Funds are consolidated into your main account through a centralized treasury structure, while every individual payment remains traced, tagged, and reconciled. You get granular visibility without losing control over total liquidity.
3. How long does integration take, and how complex is it?
Go-live is typically 30 to 60 days, depending on your platform's operational complexity. Integration is API-first, meaning virtual accounts can be assigned programmatically with no manual processes. We provide enterprise-grade implementation support throughout the entire onboarding journey.
4. Which markets and payment rails are supported?
Our Virtual Accounts are live across six key LATAM markets: Mexico, Argentina, Brazil, Peru, Colombia, and Chile, leveraging local payment rails and account structures in each country. All of this operates through a single unified infrastructure, eliminating the need to manage multiple regional integrations separately.
5. Is this solution only relevant for fintechs, or can traditional enterprises use it too?
Both. While fintechs, exchanges, and payment aggregators are natural fits, Virtual Accounts deliver significant value for any business managing high-volume collections: ecommerce platforms, cross-border operators, marketplaces, and enterprises looking to optimize treasury structures. If your operation involves thousands of incoming payments that need to be identified and reconciled at scale, this is built for you.